Yesterday I was averaging about 2300ms. 20k was a spike, yes, but if your average is 2300, it doesn't matter too much. I'm not complaining about lag spikes, I know what those are.
I have played since betas, like I stated already, and never had lag this terrible. There's something wrong here, when 3 people on my friends list are experiencing the same thing in different parts of the country, and none of us have lagged till now. GW usually doesn't even use 12k for data transfer between my computer and their servers (in fact it's more like <3k). There is plenty of overhead with no other applications running.
What sort of information would I have to provide? I think the fact that there are a ton of other people experiencing the same crap is good enough.
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